Real Help.
Real People.
Reach Out Today.

Whether you’re calling for yourself or someone you love, our 24/7 Helpline is here to help you take the first step.

Trained Helpline Counselors are available anytime — day or night — to answer questions, talk through your situation, or help you explore your options.

You don’t have to be sure. You just have to call!

call us (844) 650-0064

Calling the 24/7 Confidential Helpline

Arrow IconWho answers these calls?
You speak with a trained, compassionate Helpline Counselor in long-term recovery themselves. They listen, support you, and help you take the next right step — without judgment or pressure. They know exactly what it’s like to feel overwhelmed, and they’re here to help you through it!
Arrow IconIs the call private?
Yes. Every call is 100% confidential. We won’t share your name or information and no one is alerted if you check your insurance. You can speak openly and honestly.
Arrow IconWhat if I’m not ready to commit to treatment?
That’s okay. This is about giving you space to talk through what’s going on and learn what options are available. Whether you’re gathering information or facing a crisis, we’ll meet you where you are with whatever information or advice is most helpful.
Arrow IconShould I wait to call until my loved one agrees to go?
The earlier you call, the better. We can guide you through next steps, talk about how to have hard conversations, or just help you feel less alone in the process. Having treatment lined up for your loved one, makes it easier for them to say yes.
Arrow IconCan I call just to ask about insurance or cost?
Absolutely. We walk you through what’s covered, what’s not, and what to expect financially — without pressure or commitment. Since we are covered by most insurance policies, treatment costs are often lower than expected (sometimes even zero).

Verify Your Insurance

    Support by Department

    If you need to connect in a different way, here are contacts that go directly to the team you need:

    Operations & Clinical Concerns

    For questions or feedback related to the care your loved one is receiving, concerns about a facility, or to speak with someone on our leadership team.

    Email [email protected]

    Alumni Support

    For updates on alumni events, support groups, or just to get advice after treatment, your Recovery Coach would love to hear from you!

    Email [email protected]

    Medical Records Requests

    If you need a copy of treatment records for legal, personal, or medical reasons—or are a provider requesting information with consent—please reach out here.

    Email [email protected]

    Billing Issues

    For questions about statements, payment plans, insurance claims, or to resolve a billing concern.

    Email [email protected]

    Marketing & Community Partnerships

    If you represent an organization, referral partner, or community group and want to collaborate or learn more about our programs, please get in touch.

    Email [email protected]

    Refer a Patient

    You can call (844) 650-0064 any time to make a referral. Or, use the form above adding your referral information in the notes section. Thank you for trusting us!

    Call Call (844) 650-0064

     

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